Customized Solutions

From break-fix to end-to-end support capabilities, our world-class global infrastructure ensures premium technical support that will not only reduce overall costs, but facilitate a positive return on investment and performance results on your products.

Managed IT

Our approach to managed IT services focuses on delivering the highest levels of availability and security, from user end-points such as laptops, desktops and smart-phones to servers, virtualization, cloud computing and IT optimization — we monitor your entire network both onsite and off premise.

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Security

SeviceKey security services provide a dedicated team of professionals to each customer account. Our team focuses on the content and context of critical assets as they move about the organization’s ecosystem. Our program is run by experts, we understand our customers’ business practices and security strategies.

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Maintenance

Our IT hardware maintenance and support service provides organizations with an independent, OEM alternative for post-warranty IT hardware support on mission-critical, non-critical and disaster recovery IT assets throughout North America, Asia and Europe.


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Medical Imaging

ServiceKey provides IT solutions to healthcare organizations that substantially reduce IT costs without sacrificing service. Our 24x7 medical IT solutions offer proactive problem management through intelligent monitoring and remote access. Highly trained staff, experienced on a variety of medical devices, ensure your systems will remain up and running when you need them most.

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Cloud

Cloud solutions provide your business with a secure way to access your data from anywhere that is scalable to your needs. We enable organizations to transform their business by gaining a competitive advantage through utilizing the cloud for secure, on-demand access to applications, data, and services.

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Help Desk

ServiceKey offers help desk service that is available 24x7x365. All calls are answered by a live representative and our help desk is fully staffed with certified technicians and supported by teams of experienced engineers. Our offices are located in North America so you are always guaranteed U.S. based support.

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Award Winning

ServiceKey offers our customers the best solutions in its class

ServiceKey is continually setting the standards of excellence while expanding our interests in all markets. We are an accomplished company, winning many awards, including the coveted 2016 CRN 5 Star Partner Program Guide again this year for the sixth time in a row. ServiceKey is considered an IT institution and one of the most successful IT companies which equates to first class service you can rely on.

Let's succeed in such a complex and competitive world

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Ripple effect

Failure of just one server, storage or network device can bring your business to a hault.

Prevent downtime with ServiceKey's proactive, first-rate service.

Resolve outages faster if they do occur to protect your brand.

Optimize productivity and revenue to enhance business results.

Protect your brand reputation and keep your customer base.

Simplify support to save time, resources and costs.

Easy, Simple and Efficient

The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance.

Global support model with 24x7 dedicated support contact

Trained technical experts with multiple certifications to address your specific environment.

World-class logistics for managing, shipping and tracking

US based call center with regional and localized language support

Up to 20% reduction in configuration / implementation hours

Working for you

Extend the life of your hardware equipment
We help enable more predictable and consistent budgeting through better equipment lifecycle maintenance.

Simplify your support strategy
Functioning as a single source for multivendor support, we can keep your staff focused on core projects.

Improve reliability
Our managed IT support services can relieve your staff of the day-to-day burden of IT management and allow them to concentrate on critical business initiatives.

Enhance scalability
We can provide more visibility into IT support costs and data, supporting more informed business decisions and investments.


Easy as 1,2,3

  • Industry-leading technical support provider

    We provide support that is quick, accessible and reliable

    Proactive monitoring and event notifications to help reduce business disruptions

    Proof of potential cost savings via out-tasked support that may include remote support tools and staff, as well as management of contracts, warranties and asset inventories

  • Enhanced IT availability

    Robust parts inventories and logistics

    Advanced monitoring, diagnostic and tools to help reduce IT issues

    Access to thousands of highly skilled and certified technicians

  • Trusted support advisor

    Support your unique needs with extensive, flexible and customizable service options

    Reduce complexity with a single point of contact for nearly all your IT needs

    Mitigate business risk with services from a forward-thinking industry innovator

We are ready to improve your business and help achieve expected success

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