Industries

Government

Government agencies must maintain a balance between their budget and the increasing demands for IT services. To accomplish this, agencies need commanding and cost-effective IT solutions, with the flexibility to scale easily and efficiently.

Healthcare

With more regulations, compliance standards and security issues to worry about, providing excellent end-to-end experiences for patients has been challenging for healthcare organizations. We can help you spend less time worrying and more time interacting with your patients.

Education

Ever changing technology continuously challenges educational organizations’ budgets and resources when providing the best for their students’ success and experience. We can help you make the greatest impact with your available resources, while ensuring highest levels of service and security.

Manufacturing

Preventative maintenance is becoming more and more important, ensuring that IT equipment remains in working order 24x7. With consistent monitoring by technicians who can identify impending breakdowns in their early stages, we can help prevent full-on failures and costly downtimes from occurring.

Media

As technology progresses, the knowledge and know-how around supporting rich media and multimedia environments is becoming very complex. Today, there are plenty of new technologies being used to create the complete multimedia experience. In addition, as computers increase their power, new ways of integrating these infrastructures and supporting complex rich media companies will require extremely intricate solutions. ServiceKey has the experience to make sure production moves at the speed of thought, and skillset needed to keep up and running.

Distribution

ServiceKey delivers services for distributors and channel partners in response to an increasing demand for a proven service organization that can provide customized white-box services that will increase the client support experience. With our customized solution capabilities we can help increase revenue and manage capacity while improving the end-to-end customer service satisfaction level.

Retail

Today retailers must have an extensive IT infrastructure to keep up with the demands of the always-on consumer. Maintaining a reliable and secure infrastructure can be costly and time consuming, distracting you from everyday business and your customers. Rely on us to maximize your uptime and security while staying within budget.

OEM Technology Partners

ServiceKey offers a full range of services for our Technology Partners who are Original Equipment Manufacturers (OEMs) of servers, storage, network and related equipment. Our award-winning services are designed to help expand your reach while we handle your critical support requirements. By utilizing ServiceKey with our 24x7 help desk and immediate incident escalation, you can expect to receive an unparalleled customer service experience


global IT services industry

The form of IT is changing swiftly and there’s no going back. As a direct result of current economic necessities and ongoing technological developments, the IT industry is undergoing a number of fundamental transformations. In order to remain relevant to clients and customers, it is increasingly important for businesses to monitor these developments closely, adapting essential products and services to meet new marketplace demands.

The global IT services industry comprises services related to the application of business and technical expertise to enable organizations to create, manage, optimize and access information and business processes. The industry's scope includes product support services such as maintenance and professional services including IT consulting, development and integration services. ServiceKey can align with you on these areas.

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Focus on Innovation

Innovation and expertise have always been at the center of ServiceKey’s business philosophy. There is an unwavering work ethic in providing the highest levels of service, and leading the industry in developing critical asset protection and management solutions.

Effectively protecting an organization’s most critical assets is a 24x7 job that demands the right combination of people, processes and technology. For many organizations, this equates to numerous dedicated full-time employees who are highly specialized in areas like perimeter security, data security, compliance and forensic skills. ServiceKey’s 24x7 managed services leverage the most appropriate technologies, professional staff and proprietary management methodology to protect an organization's most critical assets.

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